Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into a few parts:
- Processing time: Order verification, quality check, and packaging. All orders are sent to our overseas warehouse for dispatch within 24 hours after the order is placed. The warehouse process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by E-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
- In case of providing us with an incorrect shipping address, you should contact us immediately within 24 hours of placing an order at email@example.com and provide us your correct address. We will check whether we can change it for you.
- If your order was shipped out, we apologize but we will not be able to change it for you and the package could be sent again to the correct address with a shipping fee.
Any questions, please feel free to reach out to us at firstname.lastname@example.org